Delivery service
Welcome to DIVO Store website (hereinafter referred to as "the Website"). Please read the following Terms of Service carefully before using the Website. By accessing the Website or using any of its services, you agree to comply with the following terms and conditions.
Delivery Service: Our delivery service is available for the Hong Kong region. For international delivery, prices will be quoted based on specific circumstances.
Minimum Order Amount: The minimum order amount for the Hong Kong region is HKD 450. Orders that meet the minimum amount will enjoy free delivery service.
Fee for Orders Below the Minimum Amount: If the order amount is below HKD 450, we will charge a delivery fee of HKD 30.
Product Prices: All product prices on the Website are in Hong Kong dollars and do not include any taxes or additional fees. During the checkout process, you will see a detailed breakdown of all relevant costs.
Order Processing Time: We will make every effort to process and arrange delivery of your order in the shortest time possible after receiving it. However, various factors may cause delays in processing time, and we cannot guarantee a specific delivery time.
Return and Exchange Policy: For information on returns and exchanges, please refer to our Return and Exchange Policy page, which includes detailed guidelines and requirements.
Product Information: We strive to ensure the accuracy of product information on the Website. However, due to changes made by suppliers and manufacturers, we cannot guarantee that the provided information is always up to date and complete. If you have any questions, please contact our customer support team.
Privacy Protection: We respect your personal privacy and are committed to protecting your personal information. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.
Disclaimer: All risks arising from the use of the Website and its services are solely your responsibility. The content on the Website is for reference and general informational purposes only and does not constitute any express or implied warranties or commitments.
If you have any questions or concerns regarding the Terms of Service, please contact us using the customer support contact information provided. Thank you for using the DIVO Store website!